SI-18(4)

Requirement

Correct or delete personally identifiable information upon request by individuals or their designated representatives.

Discussion

Inaccurate personally identifiable information maintained by organizations may cause problems for individuals, especially in those business functions where inaccurate information may result in inappropriate decisions or the denial of benefits and services to individuals. Even correct information, in certain circumstances, can cause problems for individuals that outweigh the benefits of an organization maintaining the information. Organizations use discretion when determining if personally identifiable information is to be corrected or deleted based on the scope of requests, the changes sought, the impact of the changes, and laws, regulations, and policies. Organizational personnel consult with the senior agency official for privacy and legal counsel regarding appropriate instances of correction or deletion.

Title

Personally Identifiable Information Quality Operations | Individual Requests
Family

System and Information Integrity
NIST 800-53B Baseline(s)
- Privacy

NIST 800-53A Assessment Guidance

Examine

[SELECT FROM: System and information integrity policy; system and information integrity procedures; personally identifiable information processing policy; system configuration; individual requests; records of correction or deletion actions performed; system audit records; system security plan; privacy plan; privacy impact assessment; privacy risk assessment documentation; other relevant documents or records].

Interview

[SELECT FROM: Organizational personnel responsible for responding to individual requests for personally identifiable information correction or deletion; organizational personnel with information security and privacy responsibilities].

Test

[SELECT FROM: Request mechanisms; automated mechanisms supporting and/or implementing individual requests for correction or deletion].

ID	Assessment Objectives
SI-18(04)	personally identifiable information is corrected or deleted upon request by individuals or their designated representatives.

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